How to Resume Your Broken Migration to QuickBooks Online (QBO)


Migrating your financial data to QuickBooks Online (QBO) is a significant step towards streamlining your business’s accounting processes. However, technical issues or unforeseen interruptions can sometimes interrupt the migration process. In this blog post, we will guide you through the steps to resume a broken migration to QBO and ensure a smooth transition of your data.

Assess the Situation

Before resuming the migration, take some time to assess the situation and determine the cause of the interruption. Identify the specific point where the migration process broke down. It could be due to a technical glitch, an error in the data file, or incomplete data transfer. Understanding the root cause will help you take appropriate steps to resume the process effectively.

Contact QuickBooks Support

If you encounter any issues during the migration process, it’s essential to reach out to QuickBooks support for assistance. They have a team of experts who can guide you through the troubleshooting steps and provide specific solutions based on your situation. Explain the problem you encountered and provide them with relevant details, such as error messages or specific steps leading up to the interruption. QuickBooks support can often provide valuable insights and steps to resume the migration.

Follow these guides and fix your QuickBooks issues:  QuickBooks migration failed unexpectedly | Quickbooks keeps crashing Windows 10 | Quickbooks company file needs to be updated |

Backup and Restore Data

To resume a broken migration, it’s crucial to have a recent backup of your financial data. If you have a backup file before the migration started or the interruption occurred, restore it to your original accounting software. Ensure that the data is complete and accurate before proceeding.

Next, re-export the data from your accounting software into a compatible format for migration to QBO. Depending on the software you use, there may be specific export options available. If you encounter any issues during this step, refer to your accounting software’s documentation or seek support from their customer service.

Cleanse and Prepare Data

Before attempting the migration again, thoroughly review your data for any potential errors or inconsistencies. This step is crucial to prevent issues from recurring during the migration process. Ensure that all data entries are accurate, complete, and free of duplicate entries. Additionally, cross-verify any custom settings, such as a chart of accounts or tax settings, to ensure they align with your business requirements.

Retry the Migration

With your clean and prepared data, it’s time to retry the migration process. Start by logging into your QuickBooks Online account and initiating the import process. Follow the on-screen instructions provided by the migration wizard, ensuring that you choose the appropriate file format and mapping options. Take your time to review each step and verify the data preview before proceeding with the import.


Resuming a broken migration to QuickBooks Online may seem daunting at first, but by following the steps outlined in this blog, you can overcome the challenges and successfully complete the transition. Remember to assess the situation, contact QuickBooks support if necessary, backup and restore data, cleanse and prepare data, and retry the migration. With patience and diligence, you’ll be able to resume your migration process smoothly and enjoy the benefits of QuickBooks Online.

If you are a QB user then you would like to read these also:  QuickBooks error h202 | QuickBooks error 3371 | unrecoverable error in QuickBooks desktop |

Leave a Reply

Your email address will not be published. Required fields are marked *